Water System
The Village of Franklinville has owned and operated a water system for over 100 years providing potable water to individuals, businesses and industries located in the Village of Franklinville, Town of Franklinville, & Town of Farmersville
Touch Pad
The touch pad located outside allows us to read your meter without having to gain access to the meter itself.
These touch pads should be easily accessible to our meter readers. If they are not, this may result in an estimated (high) reading.
If these need to be moved because of construction, dogs, fencing or landscaping, please call the Public Works Department at (716) 676-5703. We will set up an appointment to have them relocated.
Water On/Off Service
The Village of Franklinville Water Department will shut off water to your home upon request for repairs or winterization.
The On/Off Fee is $25.00 and includes turning the water off, then back on when requested. Weekend service is available for an additional cost.
High Consumption
If you feel that your water consumption is higher than usual, you should first check for running toilets or leaky faucets.
Once you have determined that there is no leak, you may contact our office at (716) 676-5703 to schedule our service technicians to further check for leaks.
Once the water has run through the meter you will be billed for the consumption, regardless of leaks. Therefore, you should always be aware of running water and toilets.
Water Quality
If you would like to read more about our system, our annual water quality reports are available for review. If you have any questions about water quality, please do not hesitate to contact the Department of Public Works.
An often-asked question about our water system is how hard our water is. In chemical terms our waters average hardness is 205 mg/L or 12 gr/Gallon as CaCO3, which means our water is considered very hard. Total dissolved solids are 150 mg/L, and Iron content is less than .050 mg/L
If you have other questions about our water system, please contact the Public Works Department at (716) 676-5703.
Touch Pad
The touch pad located outside allows us to read your meter without having to gain access to the meter itself.
These touch pads should be easily accessible to our meter readers. If they are not, this may result in an estimated (high) reading.
If these need to be moved because of construction, dogs, fencing or landscaping, please call the Public Works Department at (716) 676-5703. We will set up an appointment to have them relocated.
Water On/Off Service
The Village of Franklinville Water Department will shut off water to your home upon request for repairs or winterization.
The On/Off Fee is $25.00 and includes turning the water off, then back on when requested. Weekend service is available for an additional cost.
High Consumption
If you feel that your water consumption is higher than usual, you should first check for running toilets or leaky faucets.
Once you have determined that there is no leak, you may contact our office at (716) 676-5703 to schedule our service technicians to further check for leaks.
Once the water has run through the meter you will be billed for the consumption, regardless of leaks. Therefore, you should always be aware of running water and toilets.
Water Quality
If you would like to read more about our system, our annual water quality reports are available for review. If you have any questions about water quality, please do not hesitate to contact the Department of Public Works.
An often-asked question about our water system is how hard our water is. In chemical terms our waters average hardness is 205 mg/L or 12 gr/Gallon as CaCO3, which means our water is considered very hard. Total dissolved solids are 150 mg/L, and Iron content is less than .050 mg/L
If you have other questions about our water system, please contact the Public Works Department at (716) 676-5703.
Wastewater Department
The Village owns and operates an existing wastewater system located just south of the Franklinville Village Hall, which consists of a collection system and a wastewater treatment facility (WWTF).
The collection system consists of approximately 40,600 feet of gravity sewer main originally constructed in 1910-1911. This collection system serves a small service area consisting of residential properties, elementary and junior/senior high school campuses, and one significant private commercial property.
The original collection system and WWTF remained usable and effective until the early 1980's. After a study showed deficiencies, the Village began work to improve several areas in the collection system and to design a new WWTF. This facility was constructed in the mid 1980's, going online in 1987.
In 2015 The Village's WWTF was upgraded with a new pump station to replace the original, underground unit. The new, above ground unit is more efficient and much safer.
In 2017 the Village agreed to begin studying the efficiency and efficacy of the original collection system and WWTF. After several studies and much planning, the Village began upgrading both the collection system and WWTF. The upgrades in the collection system included replacing several manholes, Cured in Place Pipe (CIPP) lining, and new service laterals including lateral clean-outs in about 60% of the village. At the WWTF, many upgrades to modernize the process were made, including ultraviolet disinfection and a biosolids dewatering unit to save solids handling costs.
The collection system consists of approximately 40,600 feet of gravity sewer main originally constructed in 1910-1911. This collection system serves a small service area consisting of residential properties, elementary and junior/senior high school campuses, and one significant private commercial property.
The original collection system and WWTF remained usable and effective until the early 1980's. After a study showed deficiencies, the Village began work to improve several areas in the collection system and to design a new WWTF. This facility was constructed in the mid 1980's, going online in 1987.
In 2015 The Village's WWTF was upgraded with a new pump station to replace the original, underground unit. The new, above ground unit is more efficient and much safer.
In 2017 the Village agreed to begin studying the efficiency and efficacy of the original collection system and WWTF. After several studies and much planning, the Village began upgrading both the collection system and WWTF. The upgrades in the collection system included replacing several manholes, Cured in Place Pipe (CIPP) lining, and new service laterals including lateral clean-outs in about 60% of the village. At the WWTF, many upgrades to modernize the process were made, including ultraviolet disinfection and a biosolids dewatering unit to save solids handling costs.